Refund policy
We gladly accept exchanges
To make an exchange, you must:
- Contact us (uriahclearlight@yahoo.com) within 14 days of delivery
- Ship items back within: 14 days of delivery. Customers are expected to cover the costs of shipping for the returned item(s)
Condition of exchanged items:
If the item is not returned in its original condition, the buyer is responsible for any loss in value. If it is found that the item was washed or worn/used heavily, especially outdoors, it will be considered unfit for an exchange.
We don't accept returns or cancellations
But please contact us if you have any problems with your order via email: support@uriahclearlight.com
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale